Patient Resources

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Billing Department

Office: 832-653-3200
Fax: 832-653-2978

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Medical Records

Request medical records:
Phone: 832-220-1290
Fax:  832-220-1294

PATIENT NOTICES

View/Download our Notice of Privacy Practices

The Department of State Health Services, Patient Quality Care Unit-Health Facility Compliance is the responsible agency for facility complaints that are unresolved by Texas Emergency Care Centers. For unresolved complaints please contact

Department of State Health Services
Patient Quality Care Unity – Health Facility Compliance
P.O. Box 149347, Mail Code 1979
Austin, Texas 78714-9347
Telephone (888) 973-0022

Per Senate Bill 425, which took effect September 1, 2015, and House Bill 3276, which took effect September 1, 2017, and relates to health care information provided by, and notice of fees charged by Freestanding Emergency Medical Care facilities, we are required to post a sign stating:

This is a freestanding emergency medical care facility.
This facility charges rates comparable to a hospital emergency room and may charge a facility fee.
This facility is not a participating provider in any health benefit plan provider.
The physician providing medical care at this facility may not be a participating provider in the patient’s health benefit plan provider network.
The physician providing medical care at this facility may bill separately from the facility for the medical care provided to a patient.

*By state law, your health insurance company is required to process your emergency medical care at in-network benefit levels. 

patient resources

House Bill 3152 Requirements

Each health care facility that has an emergency department and that is not a SAFE-ready [health care] facility [designated in a community-wide plan as the primary health care facility in the community for treating sexual assault survivors] shall develop a plan to train personnel on sexual assault forensic evidence collection. SECTION 5. Section 323.008, Health and Safety Code, is amended to read as follows: Sec. 323.008. DATA PUBLICATION.  The department shall post on the department’s Internet website a list of all hospitals that are designated as SAFE-ready facilities [in a community-wide plan as the primary health care facility in the community for treating sexual assault survivors]. The department shall update the list annually.

Closest Safe Ready Facilities – Based upon Facility Location

Texas Emergency Care Center – Atascocita

Ben Taub Hospital (Harris Health System) 1504 Taub Loop Houston 77030 Harris 7138732219
Harris Health System (Ben Taub Hospital) 1504 Taub Loop Houston 77030 Harris 7138732219
Cornerstone Hospital Houston – Belaire 5314 Dashwood Drive Houston 77081 Harris 7132955300

Texas Emergency Care Center – Irving

Methodist Dallas Medical Center 1141 N. Beckley Dallas 75203 Dallas 2149478181
Texas Health Presbyterian Dallas 8200 Walnut Hill Dallas 75231 Dallas 2143456789
Children’s Medical Center Dallas 1935 Medical District Drive Dallas 75235 Dallas 2144567890
Parkland Memorial Hospital 5201 Harry Hines Blvd Dallas 75235 Dallas 2145900356
Promise Hospital Of Dallas 7955 Harry Hines Boulevard Dallas 75235 Dallas 2146370000

 

Texas Emergency Care Center –Lubbock

Covenant Children’s Hospital 4015 22nd Place Lubbock 79410 Lubbock 8067250000
Covenant Medical Center 3615 19th Street Lubbock 79410 Lubbock 8067250000
Covenant Medical Center – Lakeside 24th Street Lubbock 79410 Lubbock 8067250567
University Medical Center 602 Indiana Avenue Lubbock 79415 Lubbock 8067758200

Texas Emergency Care Center – Pearland

Ben Taub Hospital (Harris Health System) 1504 Taub Loop Houston 77030 Harris 7138732219
Harris Health System (Ben Taub Hospital) 1504 Taub Loop Houston 77030 Harris 7138732219
Cornerstone Hospital Houston – Belaire 5314 Dashwood Drive Houston 77081 Harris 7132955300

TECC Atascocita

19143 W Lake Houston PkwyHumble, TX 77346

Atascocita: Emergency Care

19143 W. Lake Houston Parkway
Humble, TX 77346

Irving: Urgent Care + Emergency Care

8200 N MacArthur BlvdIrving, TX 75063, USA

IRVING: Urgent Care + Emergency Care

8200 N MacArthur Blvd
Irving, TX 75063

Pearland: Urgent Care + Emergency Care

3115 Dixie Farm Rd #107

Pearland, TX 77581

Pearland: Urgent Care + Emergency Care

3115 Dixie Farm Road, Suite 107
Pearland, TX 77581

Don't Be Shy

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